Policies

Service Change Policy

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If you need to change or modify your service, please inform us at least 24 hours before your appointment to avoid being charged the full amount.

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Appointment Policy

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I strive to provide the best service to all of my clients and, to maintain fairness, I have certain policies in place regarding appointment times. 

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Unfortunately, I cannot accommodate late arrivals. If you are running 15-10 minutes late, your appointment will be shortened to ensure fairness to the next client. If you are 15 or more minutes late, it will be considered a no-show, and your deposit will be forfeited. 

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Please plan for potential traffic delays, especially if you are driving.

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New clients must fill out their forms before the appointment starts, failure to do so will cut into your appointment time.

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Cancellation Policy

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I understand that plans change, but I kindly request a minimum of 2 days notice for cancellations. Less than 2 days notice will result in a 100% charge of your service deposit if the appointment time isn't filled. No-shows will be charged 100% of the service fee and must pay in full before rebooking.

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Deposit Policy

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To secure your appointment, a $30 deposit is required at the time of booking. Deposits are non-refundable/non-transferrable as they cover my time and products needed for your service.